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Bertus L
1 reviews | Active since Aug 2021
19 Aug 2021, 10:37
Non-responsive Easy Equities - Poor (Unavailable/Non-existent) Support
I have tried verifying my banking details on several occasions using the support information offered by Easy Equities, but to no avail. I cannot seem to reach them via telephone to resolve this either. This is an extremely frustrating situation for me, and I ask that Easy Equities urgently contact me to resolve this issue.
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Bertus L's updateReviewer Update
19 Aug 2021, 12:02After writing the above review, and posting approximately 5 service desk requests with them following this review, they have responded and fixed the issue. Thank you Easy Equities for finally performing. But I'm sure you know that this kind of customer treatment will likely hurt you in the long run? Is this the standard that you set for yourself?
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Bertus L's update19 Aug 2021, 12:02
Reviewer Update
After writing the above review, and posting approximately 5 service desk requests with them following this review, they have responded and fixed the issue. Thank you Easy Equities for finally performing. But I'm sure you know that this kind of customer treatment will likely hurt you in the long run? Is this the standard that you set for yourself?