Locked funds all of a sudden they are not trustworthy

Going from bad to worse, upon trying to close all my EasyEquities accounts, they have now decided to implement a Locked funds feature. This means I cannot withdraw all of the remaining balance in the account, and I am forced to deal with this lacklustre company even further to try and resolve their incompetence. I am closing my holdings with them due to the mandatory Thrive rewards program, which I never signed up for. Truly a terrible company, they are not trustworthy.