EE is leaking account information!!!!!

Why does it take your staff over 10 minutes to respond to a live chat when they joined?

Agent Mariska Du Plooy joined a conversation today at 16:48, it was time sensitive as a stock I wanted to buy was saying "Buy at Open" instead of buy now, the stock market was still open, the trade was time critical to be a success.

She then messages at 5pm asking for a screenshot, well duh the screenshot will now say "Buy at Open" because she waited so long to reply that the market closed.

EE must have the worst support I have ever dealt with, considering your product is your business your support and product on offer needs to be good considering you are dealing with MONEY.

I also created a ticket several days ago complaining about another users trade and account information leaking and being sent to my email, no response at all regarding that.

That is a direct violation of the POPI act, I can do whatever I want with that persons details that leaked to my inbox and that also means that other peoples data probably leaked including my own.

If anyone reads this, DO NOT TRADE WITH Easy Equities.