Easyequities *****s money from bank account

On the 22nd November I Deposited R200 via SID on the EE APP. The deposit was not successful according to SID. That was at 10:12.

On the same day at about 10:22 I again made a R200 dep. This one did go through and was allocated to my EE account. However - both these payments did reflect on my bank statement and WAS paid into EE bank account. The first payment was not allocated to my EE account but only the 2nd. I reported this via email to EE.

Meanwhile on the 25th November I made yet another deposit of R200. This was also allocated to my EE account. But the 1st R200 was/is still missing.

After unsatisfactory reply to my first ticket email I send another with the bank statement.

Today I get an email that told me the R200 of rhat 1st deposit was allocated to me (5 days later?) But IT WAS NOT! It was ANOTHER R200 I deposited on the 25th!

On the 25th I made another deposit.

There is still R200 missing and my tickets is solved according to you!

What a ****. This is how they ***** ones money!

Where is my money?????