Easy Equities Service to me Stinks!...and you cannot call any manager..no phone working!

I signed up to become an investor on 31 March 2020 particularly because there were esteemed shares that dropped. I verified my address and received noticed that I was FICA"D. I also paid my first amount to be invested in a particular share. Nothing happened ...whilst share opportunities changed daily for the worse. I tried to call but the line is not available due to Covit 19. All I asked was for the deposit I made to appear as credit on the trade portal to allow me to trade....I wrote at least 5 e-mails only to get one answer back telling me"Do not panic" Now it has nothing to do with panic but all to do with investing in shares daily. it is now 23/4 and i still cannot trade!!!!! I am highly frustrated and dissapointed.