1 reviews | Active since Jul 2013
Good day,
I am writing up this review as I logged ticket number [#440491] more than a month ago. I have followed all procedure in sending FICA documents and made deposits into my account. When I try to transact, the system does not allow me. When doing this with my demo account. It also does not work. I have sent mails where no one responds for weeks, and when they do, they ask for a screen shot and respond again after a week or two. I requested that my money in my vault be refunded to me if they cannot resolve the issue. There is no reason for us to continue with this if it is costing me or your company. If parting ways is easier than fixing your issues with the system, please can we explore this option. At this stage, I feel like taking legal action of some sort. It was not something I ever thought would be necessary and probably is not and when they investigate they might find something else happening to out monies. Please can you rather refund me or open a new account where i do not have these issues.
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