Easy Equities Awful Comms for Retirement Annuity

I opened a support ticket in March, and three months later, I still haven’t received any meaningful assistance. For a company that handles other people’s money, communication should be clear, prompt, and dependable. Unfortunately, my experience has been the opposite. Completely horrible with the EE RA department

I’ve had my account with EasyEquities since 2018 and never encountered issues like this before. The current situation is unacceptable. I’ve been left in the dark about my funds, with no guidance or resolution – just silence.

The lack of communication and accountability is incredibly frustrating and concerning. We trust financial institutions with our hard-earned money, and the least they can do is communicate when things go wrong.

I expect urgent feedback and a proper resolution. This level of service is not what I signed up for.