Deposit made still not reflecting on my account.

Customer service is nonexistent, and I would be embarrassed to be running this company. I have been trying to get hold of anyone at Easy Equities for the past two weeks, as a deposit made is still not reflecting in my account. They have been provided with a POP at least five times. The ONLY way to contact them is via an unresponsive ticket system. I am still none the wiser. It is really surprising that Discovery Bank is connected with them. This is a company that handles billions of investors' money. Something is seriously wrong, and I will be moving my investments to someone I can at least contact and trust. This is the third time I have been unable to reach them.