Bank verification process takes too long and there is virtually non-existent support

I have been sending messages to every platform, email, Twitter but all I ever got was a measly support ticket and no further help. On Twitter they told me to submit a support query on the website. I mean where are the humans behind the Twitter account and what's the whole point of having a Twitter account if you can't help your clients using that platform? I want to withdraw my funds and Easy Equities is not verifying my new bank details. All they hide behind is "at least 48 hours to respond to your query, if we fail we will do it within six weeks'. I mean ask yourself this, do you want to wait six weeks to receive your hard earned money from a trading platform. Because phone support is almost non-existent, you are stuck with a useless support ticket. I do not recommend this company to anyone at all anymore.