Horrible service

I signed an offer to purchase a car on Wednesday23 March 2016, the sales executive agreed to bring the car on Saturday to Boksburg auto alpina so I can take delivery from there. I called on Saturday asking if he has arrived with the car, he said he is expecting me in Nelspruit. I accepted that clearly there had been a misunderstanding. He said he will come today, on Tuesday. I have been trying to get ahold of him the whole day , keeps saying 'I'll call you now in 30 minutes'. I just called now and found out the car has been sold, today. I'm very shocked at such poor service I received from BMW. As a repeat BMW customer, I find this completely unacceptable as I even paid insurance for the vehicle, of which you know about because you requested the confirmation of cover, which I sent on Thursday. <br>