Bad, bad , bad car service done by Eastveiw BMW Nelapruit

<p> want to express my great disappointment for the service that was done by BMW Nelspruit, on my car DVW 846 MP , BMW X5 3.0 2008 model </p> <p>I took my car for service on Wednesday, 28th December 2016, and received it on the 30th December 2016. On my way back home, my car started to give me mechanical problems. The steering wheel could not turn (locked), the coolant started reporting empty. When I got home , I realised that where I parked the car, the anti-freezer and water was dripping out of the car- underneath .</p> <p> </p> <p>On the 03rd January 2017 after the holidays, I phoned BMW Nelspruit, explaining to them my ordeal after collecting the car, the service advisor insisted that I must drive or tow the car back to them (+80 kms). I explained to her that the car is not driveable and I don’t have money for the towing truck, they must send a technician, since all these mechanical problems happened after they confirmed that the car has been fully serviced.</p> <p>I was suppose to have visited my family in Rustenburg for the New Year's celebration and family gathering. I could not use this car from the 30th December .</p> <p>I arranged towing of the vehicle to BMW on the 03rd January 2017 and to date , i HAVEN'T RECEIVED BACK MY VEHICLE . I don't have any other vehicle, because my bakkie was involved in a car accident on the 25th December 2016. Eastveiw BMW is making my life such a misery. I now have to go around asking for favours and lifts from people.</p> <p> I know my car is out of motor and service plan, but i don't deserve this kind of treatment. The service agent does not want to take responsibility of other costs, after I paid them R11 500 for the car service.</p>