NF
Nathier F

1 reviews | Active since Mar 2015

13 Mar 2015, 09:51

****** inside Eastgate Mall

Good Day Sir<br> <br> I have called Marsh Insurance and as i suspected i now have to prove that Liberty property was not negligent with regards to my wife been ****** inside the food court at your mall. I am disgusted in the fact that we are now treated in this manner.<br> <br> The lady i spoke too at Marsh is frankly very obnoxious and shows very little concern for the ordeal suffered inside your shopping center.This lady expects us to prove that Eastgate was not negligent and that it is my wife's fault for hanging her bag over the chair (what a load of BS)<br> <br> Please advise as to when i can collect copies of all the statements submitted by my wife and all incident reports recorded and written by both your staff and the resident security company. i will also require a copy of the CCTV footage as this proves that we were not negligent in any way, as you are most aware that the footage reveals how the bag was removed from her chair while she was seated on the very same chair by using a extension of some sort. Now you tell me how the hell are we negligent when you allow *****'s of this nature access to your mall??? Why with a state of the art control room with 24hr controllers did they not pick the inc

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Replies (1)
Eastgate Regional Shopping Centre
Eastgate Regional Shopping Centre's reply16 Mar 2015, 16:24
Official
Hello Nathier786,

Good day Mr Fortune,

This is to confirm that we have received your complaint regarding the video footage. We can give this to your SAPS Investigating Officer dealing with this case. He can come through to our security offices at Eastgate Shopping Centre and the CCTV footage will be provided to him.

As Centre Management, we will assist you with the information required to the best of our abilities.

Please do not hesitate to contact Tshepo Monnamoroe (Operations Manager) on ***, *** or ***.

Kind regards,
The Eastgate Team