Eastgate Shopping Centre is not safe and they lie about their security

<p>Eastgate Shopping Centre is not safe and they lie about their security. My laptop bag was ****** out of my car when the car locks were jammed in the paid underground parking right in front of the banking entrance. The Eastgate Control room Operations manager advised they have CC camera's all over, when I requested to view the footage in the Control room, I was told there are no CCTV cameras in the underground parking by the banks due to renovations, by three separate people, their Risk Manager, Operations Manager and security man. When I raised this with centre management the General Manager advised he will investigate the incident, then sends a letter saying Eastgate have CC camera's all over Eastgate including the parking therefore I park at my own risk? Which is a blatant untruth., nevertheless the General Manager and Risk Manager undertook to process a claim, Marsh and AIG the insurers also try and hide behind the " park at your own risk disclaimer". Which means the Eastgate Centre Management failed to advise their insurers that there were no CCTV camera's or Disclaimer signs up in the underground parking at the time of the incident due to Centre Management negligence during the ongoing renovations. My belongings were ****** due to NEGLIGENCE. Own risk is only applicable if it is brought to my attention when I enter the paid parking. There were NO disclaimer signs anywhere, but subsequent to my pointing this out Disclaimer signs have hastily been put up, I have photographic proof that there were no disclaimers signs up at the entrance to the underground parking. Notwithstanding the aforementioned by making me pay for the parking Eastgate entered a tacit agreement to secure my property, their failure to secure me and my property is gross negligence. Despite several undertakings by the General Manager of Eastgate, especially on social media to sort this out NOTHING has been done, and they arrogantly refuse to do the right thing, to the point where they are blocking my posts on their Facebook page - NOT the way to be dealing with loyal customers who have gone to Eastgate Shopping Centre almost everyday for the past 20 years.</p>