1 reviews | Active since Nov 2009
Non Delivery of goods ordered
I ordered clothing from Earth Child on the 6 July via the online system. On Monday 13th I contacted Earth child to enquire about the order as they promise delivery within 5 days. I was told that they are waiting for stock to be returned from the shops to the warehouse they will be in contact. I do realise that this was sale items but when I ordered the items it showed that it is still available and I paid the amount of R2338.00. Yesterday I was informed that the items is not available and they will give me credit on my online account.<br> <br> This is not acceptable to keep me waiting for 7 days and then to be told the items is not available, why did they not update the online system to show the items is not available. I would have not paid if it was the case.<br> I now need to order something else or get a credit on my account that I do not know if I want to use.<br> <br> Poos service be aware of online shopping!!!!!EARTHCHILD Clothing<br> <br> P.O. Box 246, Paarden Eiland,<br> Cape Town, 7420<br> South Africa <br> PHONE: ***<br> WEBSITE: [URL Removed]<br> <br> EMAIL: [Email Removed]<br> <br> Order #3581<br> STATUS: Processed<br> DATE: 07/06/2015, 10:13<br> PAYMENT METHOD: Secure Credit Card Payment
