R4800,00 ****** by Earthzone Properties

4 years ago I bought a property off plan from Renico. Earthzone are in my case are both the Managing agents and rental agents. For the full four year period I was billed for a storage unit at R100,00 per month which I always assumed was part of the flat. Fours later it turns out, as confirmed by Hope Rothfusz at Earthzone telephonically and smartly not in writing the unit has never had a storage unit allocated to it. So for a four year period that's around R4800,00. Initially back in January 2019 Hope said she would communicate with the Management team to arrange a refund. Subsequently since January to now 13th of March 19, Hope has not returned any emails I have sent or taken or returned any of my many calls. Its as if Hope is just hoping ill let the R4800,00 go. What Earthzone is doing by avoiding my calls and not refunding the money is Theft.