Cold water for 2 weeks

As a resident of Manor Park, 2 Pangola Avenue, Randparkridge. I am truly unhappy and disappointed with the service of Earth Zone Properties. We residents had to endure cold running water during this winter, we had reported<br> this to management numerously. It's been two weeks now and the water is still cold. We've been promised service delivery day in and day out yet nothing happens. <br> Regards unhappy residents