NO AFTER SALES SERVICE

I am absolutely shocked and appalled at the lack of real after sales of this company.<br> <br> We purchased a number of expensive units at various stages over a two year period ... some has been fine and has been repaired if and when it may have been necessary, but those units were minimal ... <br> <br> Another unit - highly desirable in terms of practical appeal, was regrettably of much poorer quality, as after 7 months after purchasing the equipment these units started to give us problems. <br> <br> As they were still under warranty (July 2014) we returned them for repair / replacement.<br> <br> We were subsequently advised after some 6 months that these items were not going to be repaired or replaced as they were no longer under warranty.<br> <br> Despite repeated requests our communications are ignored. <br> <br> It seems that we are only good to respond to when we are buying .. now with some R 15,000 worth of equipment supp**** that is faulty, we are not able to obtain any response, net alone any relief from our suffering.<br> <br> Shame on you guys... you could once hold your head high and proud, but alas, no longer.... <br> <br> Shame on Eagle Technology Shame on you<br>