1 reviews | Active since Jun 2019
Poor Client Expierience
Poor Client Expierience. Coming into the store was not a problem. However when needing assistance all store assistants were busy as there were clients busy. So I found my lights I needed. Purchased it asked the cashier to please triple check bulbs in working order. She then pointed me to Johan Smuts direction. As I approached him he was busy with a client. Asked me to hold on a sec. All good. Then he completed his client. Then another client waved for assistance he assisted that client.. OK.. Then he finished and another client waved for his assistance he walked past me that's waiting almost 10 minutes for him now..Then decided to ask other assistant to help me. He helped me immediately then. I OVERALL EXPIERIENCE WAS really poor as I have been purchasing at Eagle Lighting before. I just feel it's a waste of Time to go to Eagle Lighting Tyger ally as they clearly dimming the Lights on service. Next time I'd rather go to Brights for more professional assistance. Johan Smuts attitude is a disgrace. When I approached him and said he service sucks. He said "I"m helping clients" loudly and as if I wasn't a client!
