Eagle clothing poor quality

Bought a parka jacket in May 2023. After first wash it discoloured. I send them images that clearly shows the discolouration. Received a email fromJP vd Merwe accusing me of washing the item with other garments. A ***x large thick parka jacket???? Not trying to resolve the issue. Just make you the lair. Be very careful where you buy . No customer care at Eagle clothing. Will definitely not recommend them.