Do not recommend E-CAR Menlyn, manager swears at clients and they do not listen to the customers

Highly do not recommend this place

(Typical example of Mechanic shops that try and get every last penny out of a person and provide mediocre work and do everything else other than what is asked by the client)

I took my car in for a diagnostic and told the mechanic that my issue was with the cars central locking. He originally told me that all the door lock mechanisms would need to be replaced when I was booking the car in and told me that it would be R2500.00 per door, I ask him to still just run a diagnostic and let me know before fixing anything.

I did note very clearly that the front left passenger door and rear right door was deadlocked and that was the reason I was bringing the car in, this was clearly stipulated to the mechanic the day before as I even made a booking

He charged me for the diagnostic and called me 1h later saying that it's just the front right door and rear left door that is the issue and he said if the lock mechanisms are changed it would fix the rest He also quoted me on stuff I didn't even ask him to check over and above the issue I mainly wanted fixed...

I followed his advice and bought the 2 door parts and fit them (they work 100% now after the work I did) but the 2 doors I went in for are still dead locked..... This was not added to the quote at all which now leads me to believe that a false diagnostic test was done (WHICH I WAS CHARGED FOR).

I called in today and the region manager (most rude person I have spoken to) Started giving some wak stories about how it's just a diagnosis and if you go to a doctor they also provide only a diagnosis (Which when he started saying this I blatantly cut him off and asked him a simple question based on his analogy "If I go to a doctor for Flu, is he testing me for arthritis after I tell him the issue I'm having is flu" and he could not answer this because his just making excuses to validate the poor work that they do)

So had I taken it too these ****** instead of doing it myself, they would of changed me 1125 for the lock and R600 for labor per door that's R1725.00 per door = R3450.00 just to at the end tell me the issue is still not resolved........

But that's not the cherry on top, when I called them and spoke to the manager (which already I'm highly ****ed off at the shoddy work they do) they manager is trying to give me every excuse in the book instead of taking responsibility for the poor manner in which the whole situation was handled. He the proceeded to explain irrelevant things which i as cutting him off because we where going in circles and he the prompted to swear at me.

Saying that we don't need your business and told me to F-off (multiple times) and not show my face there and in the same breath he expected me to bring the car back to them so that they can look at this issue again (which after the way he swore at me i will not I'm 1million years take my car back there)

I do not suggest this company to anyone, my boss had a similar issue and when asking mechanic shops and part spare shops about e car in the area they all advised that their service is not good even the rep and goldwagen said that clients come in complaining about them often and have to get the work redon at other places.

Please take care before using e-car, definitely would not recommend