no assistance and damaged personal propperty

I have service my bakkie with e-cars sasilolburg I have broken parts and oil leak on the sump plug. I found 2 copper washers on the sump plug and the sump plug is stripped completely. I've called e-cars head office and tried calling e-cars sasolburg. Nobody answer and can help me after hours as I need my bakkie repaired now to drive to NELSPRUIT and Venda for the next 2 weeks..... I'll see a lawyer if my bakkie is not fixed by Monday 4:00 am . For damaged goods an loss of income.....