JJ
Jana J

1 reviews | Active since Jun 2024

14 Oct 2024, 19:07

Not worth the money - really, the guarantee is not real and there is no responsiblility

I bought a VERY expensive DYSON vacuum cleaner from Tafelberg Furnishers less than a year ago. Thinking we will have a lot of load shedding. Used it very few times. when Opening it the entire seal pops out of the canister, and there are little plastic splinters. I took it back. 3 weeks I waited on the Mighty Dyson to look at it.... and then a rude call from Tafelberg saying I need to replace at my cost. A guarantee is not a guarantee and somewhere far far away is a secret booklet that would have (i can't recall ever seeing) come with this vacuum, a little disclaimer exists which states that these crucial parts that make up the actual vacuum, are in fact NOT guaranteed in any way. so there you have it. the vacuum motor is ok-ish, the other parts are cheap perishable plastics... (even in a cupboard) and is not under any form of guarantee. I have to quickly tell all my friends I advised to buy a Dyson that this how it ends...

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