EB
EMMARENTIA B

1 reviews | Active since Jul 2017

04 Jul 2024, 10:19

NEVER BUY DYSON EVEN IF PRODUCT IS GOOD/ AFTER SERVICE SUCK AND THEY DONT CARE

JOB 33735 I left a complaint, and I was told it would be resolved. We are two weeks further and still my problem has not been resolved. Their stock taking is more important than the client. See attached correspondence from them regarding my Dyson to be send back. Then me the client must go to takealot - give my item to them so that they can send it to supplier to send a new one. Placing all responsibilities on me the client. And still I do not now who to ask at Takealo because I do not get feedback. I loved my Airwrap but after 4 months it did not work and after 2 months and 2 weeks no one could resolve my issue and I am still without my item. It is not worth the money and hussle. I am sure GHD or other Companies have cheaper items that works in the end just aswell. I wanted to buy the whole range but are so put off. I will never but a Dyson item again after being treated like this. And the money you spend and there is a problem is not worth the stress.

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Replies (1)
EB
EMMARENTIA B's update04 Jul 2024, 10:22
Reviewer Update
NEVER BUY DYSON EVEN IF PRODUCT IS GOOD/ AFTER SERVICE SUCK AND THEY DONT CARE
JOB 33735
I left a complaint, and I was told it would be resolved. We are two weeks further and still my problem has not been resolved. Their stock taking is more important than the client.
See attached correspondence from them regarding my Dyson to be send back. Then me the client must go to takealot - give my item to them so that they can send it to supplier to send a new one. Placing all responsibilities on me the client. And still I do not now who to ask at Takealo because I do not get feedback. I loved my Airwrap but after 4 months it did not work and after 2 months and 2 weeks no one could resolve my issue and I am still without my item. It is not worth the money and hussle. I am sure GHD or other Companies have cheaper items that works in the end just aswell. I wanted to buy the whole range but are so put off. I will never but a Dyson item again after being treated like this. And the money you spend and there is a problem is not worth the stress.
From Austin Cocoto Tudortech
Repairs Specialist - my ass
Good morning Emmarentia
Please note that your old unit is out for delivery.
Attached is the Waybill number for the delivery.
Apologies for the delays, we have been busty with financial year end and the stock take, nothing was going out due to that.
Kind Regards,