Poor Diagnostic Services and Customer Care

I had sent my vehicle to Dynotech. The administration had charged me a deposit fee for the diagnosis of my vehicle however when it came time to close the account additional costs were added that did not correspond to the purpose of diagnosis of the vehicle. After the technicians of the company had spent more than two weeks with the vehicle, there was no clear resolution. All that was provided was an incomprehensive diagnosis with no clear direction to a resolution regarding the matter of the vehicle.

This shows poor customer care and lack of appropriate conduct in the process that was used to diagnosis the vehicle.