Beyond appalling experience using this contractor!

I would be very weary of using Harold’s services, as he is dishonest and has no business ethics whatsoever.

My husband requested a quote from Harold to provide us with a certificate of compliance for my rented property in Sandhurst, which we have proof of in writing, as my tenants recently installed an inverter and my insurance company requested a recent COC. Harold went to the property to do an inspection and he first told my husband that the COC price would be R23 000 and he then reduced it to R18 000 and he said that it would take approximately 4 days to do the work. We didn’t want to inconvenience our tenants so we waited 4 months until they went away on holiday so that Harold could do the COC. We paid him an 80% deposit of R14 400 in good faith thinking that we would be getting a COC from a reliable and professional service provider.

According to my tenant’s staff, Harold worked at the house for approximately 4 hours only and he fixed a trip relating to the inverter and rewired the DB board and did not label it. We never asked Harold to fix a trip and his quotation to us said electrical requirements and did not mention a trip repair. Also, no one in their right mind would pay R18000 - R23000 for a trip repair. As landlords we are not responsible for any issues relating to the inverter at the property because it belongs to my tenants and their electrician who installed it is responsible for fixing any issues relating to the inverter and my tenants must pay for it. We were shocked that Harold fixed a trip instead of providing us with a COC, as requested from him in writing and verbally. Harold then went on to accused my husband of not requesting a COC when it couldn’t be further from the truth, as that was the sole purpose of him contacting Harold. He requested a COC quotation from him in writing and he verbally discussed it with Harold on numerous occasions. Harold went on to block my husband I and on Whatsapp and he blocked all our phone calls and he has also ignored all our emails requesting a refund, which is extremely unprofessional and disgraceful and beyond appalling business conduct.

My husband and I have sought the services of an attorney regarding this matter and we’ve taken legal action against him, as he cannot ignore the law.