1 reviews | Active since Jun 2018
Dynamic Thinking - fedup
On the 7th of June, I contacted Dynamic thinking and I was put through to the manager, Marius. He told me that my payment will be done on the 8th, I was very excited and impressed to hear this as I have been struggling a lot to get any sort of answer before. He told me that he would give me a call on the morning of the 8th to inform me of exactly when the payment will be made.
On the 8th, I called them 5 times, every time I called they told me that Marius is in a meeting and he will call me back. The last time I called the lady told me that she will call me as soon as Marius is out of the meeting. Obviously, I didn't hear anything.
Today is the 11th. Over the weekend I received my excess refund payment, but that's it. I've called twice this morning, the first time a lady told me that Marius is not in the office but she will have him call me as soon as he is in. The second time I called another lady told me that he is in a meeting and will have him call me.
This is pathetic, I am getting no feedback after promised.
Dynamic Thinking would like to express our sincere apologies for the lack of service you have received to date.
Please provide me with your relevant policy or claim number in order for us to rectify the matter ASAP by addressing the claim's feedback and providing all the relevant feedback?
Regards,
Dynamic Thinking
Best regards,
Dynamic Thinking would like to express our sincere apologies for the lack of service you have received to date.
Please provide me with your relevant policy or claim number in order for us to rectify the matter ASAP by addressing the claim's feedback and providing all the relevant feedback?
Regards,
Dynamic Thinking
Best regards,
