MC
Misha C
1 reviews | Active since May 2021
30 Dec 2021, 09:56
I would strongly advise against using this company
Extremely bad service. I bought and paid for a product from them. I was then contacted by them saying they didn't have it anymore, and asking to send a completely different product. I asked for a refund, and was given excuse after excuse. I Still don't have my money. This seems quite strong, but in my opinion they are *********. I would strongly advise against using them.
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Replies (2)MC
Misha C's updateReviewer Update
30 Dec 2021, 19:33So to update. I have received my refund. Still very unimpressed with their unprofessional service.
MC
Misha C's update30 Dec 2021, 19:33
Reviewer Update
So to update. I have received my refund. Still very unimpressed with their unprofessional service.
MC
Misha C's updateReviewer Update
30 Dec 2021, 19:58I have just seen this company’s reply to my review, and would like to clarify that my review was written while arguing with them about my refund. I had to send them banking details for multiple accounts which they claimed were incorrect. These banking details came straight from the bank, were 100% correct, and have always worked in the past. Although I was impressed with their quick responses, I felt extremely uncomfortable having to send all the additional information they asked for. I have had to receive refunds from other online stores, and have never before had problems like this. In my opinion if they don’t have the item that they are claiming to sell then they should not have taken my money in the first place. That said, as stated above, I have received my refund in full. Quiet an unpleasant experience, but I hope these reviews help. Wish I had known before ordering.
MC
Misha C's update30 Dec 2021, 19:58
Reviewer Update
I have just seen this company’s reply to my review, and would like to clarify that my review was written while arguing with them about my refund. I had to send them banking details for multiple accounts which they claimed were incorrect. These banking details came straight from the bank, were 100% correct, and have always worked in the past. Although I was impressed with their quick responses, I felt extremely uncomfortable having to send all the additional information they asked for. I have had to receive refunds from other online stores, and have never before had problems like this. In my opinion if they don’t have the item that they are claiming to sell then they should not have taken my money in the first place. That said, as stated above, I have received my refund in full. Quiet an unpleasant experience, but I hope these reviews help. Wish I had known before ordering.