What a let down DPS Africa

What a let down!

I needed a pool cover for my pool and after some research I though let me try the small guy ie DPS Africa. What a disappointment! After I made the appointment to visit the site for a measurement I wanted to call back and confirm. After 32 unsuccessful attempts to call the office line over 3 days I GAVE UP. I went to the registered business address and its basically a empty mini unit with no reception, no signage not office!. Just some guys standing around.

After further investigation the telephone number go through to some call center and not even the actual business. The ‘manager’ on site had not record on the site visit schedule for the next hour and the owner of the business didn’t have the curtesy to even call and discuss the matter after 8 whatsapp messages and emails.

Please research your chosen pool cover place well and maybe go visits the office / factory before paying over your 50% deposit.