No after sales service & bad quality product - breach of Consumer rights.

1) I ordered a replacement cover on the 30th Nov 2022 & paid the full amount, so that I would get the replacement cover within DPS contractual terms. I received the cover 10 days after full payment & my follow up!

2) 1 day after installation, the cover started to "come loose" at edges. This I reported and indicated that the Quality of the cover was substandard. I asked for a replacement cover, as this was not the only bad workmanship.

3) This could be fixed on site, I was told. The "fix" turned out to be, applying "patches" with glue, to a "new" pool cover.

4) Again I sent emails to the company, asking for a replacement, not a single response.!!!

NO Customer service, bad quality, paid for good money.....