MP
Mervyn404 Peterson404
1 reviews | Active since Jun 2017
09 Oct 2019, 21:39
POOR QUALITY PLASTIC TOILET SEATS
BEWARE WHEN PURCHASING 'DPE' DUTTON PLASTICS 'HIGH TRAFFIC' TOILET SEATS BELIEVING THESE TO BE RESILIENT AND LONG LASTING. TWO SEAT LIDS CRACKED WITH A 'LOAD BANG' DURING THE NIGHT FOR NO APPARENT REASON- HARDLY USED IN SPARE BATHROOMS ! DPE COULD FIND NO FAULTS/FLAWS IN TESTING THE BROKEN LIDS ? NO COMPENSATION OR CREDITS OFFERED OR RECEIVED. BAD DESIGN THE ONLY CONCLUSION. STICK TO HIGH QUALITY WOODEN SEATS RATHER THAN THIS PRODUCT.
Helpful (0)
Replies (1)0
Replies (1)
Dutton Plastics Engineering's replyOfficial
30 Oct 2019, 10:06Thank you for sharing your experience with our A1 High Traffic seats. We do take all quality complaints very seriously.
This matter will be investigated as we do offer a 1 year guarantee on all factory faults. A management representative will be in contact with you shortly.
This matter will be investigated as we do offer a 1 year guarantee on all factory faults. A management representative will be in contact with you shortly.
Dutton Plastics Engineering's reply30 Oct 2019, 10:06
Official
Thank you for sharing your experience with our A1 High Traffic seats. We do take all quality complaints very seriously.
This matter will be investigated as we do offer a 1 year guarantee on all factory faults. A management representative will be in contact with you shortly.
This matter will be investigated as we do offer a 1 year guarantee on all factory faults. A management representative will be in contact with you shortly.