Unhappy Customer

<p>I have used Durban Tilers (Sydney) in February 2017 for my home renovations. This included the revamp of a bathroom. A few weeks later we moved into the house and used the shower, we noticed a leak from the ceiling at the point where the new pipes were installed by Sydney himself. We called him numerous times to come through and check the problem but he kept cancelling due to us (the customer) not having a ladder available and he was too busy else where. As a business person, who claims to render professional services to customers you should have your own tools/equipment. This delay has caused damages to the renovated ceiling which now looks stained/sagging and a terrible image to our newly revamped home. He finally pitched up to check the fault and resolved the leak but did not sort out the ceiling which is currently sagging and stained due to the constant water seapage. Sydney messaged to say that he will come through once he finishes with another job that he is currently completing. Up to date he has not fixed the ceiling. i do not recommend Sydney from Durban Tilers. He has terrible after service delivery and his workmanship is not 100%. The tiling is uneven in many places which our own visitors noticed and the light grey grouting (which he recommended) is going brown. His boys bust our lounge window, which has not been replaced yet by Sydney. He received his payments promptly so he should provide the service we deserve!!!</p>