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nevilen S

1 reviews | Active since Sept 2020

08 Feb 2022, 09:26

Pathetic customer service.

I was looking to buy a new vehicle and dealt with 2 sales executives at Durban South. They were unbelievably useless. I had to make numerous calls to get quotes and the sales execs just couldn't care. I am still awaiting feedback!!!! This level of service is pathetic and i would steer clear from dealing with this branch.

0
Replies (1)
Durban South Toyota
Durban South Toyota's reply08 Feb 2022, 12:12
Official
Hi Nevilen,

Yikes, we're so sorry about this! You're totally justified in being angry about such lacklustre service from our sales team.

I am alerting our management to your comments and hopefully get to the bottom of your enquiry with us.

Apologies from all of us at Durban South Toyota.