Inferior vehicle quality and pathetic customer service

I had financed a Toyota Etios in August 2020 from Toyota Durban South. I had completed 3 services with them but due to their exorbitant fees it was not in my budget to continue to service with them. I have now found that the paint work is peeling in more than 2 places of the vehicle had the car booked it report came back to say yes there is a defect Nthabiseng herself said it looks like there's only 1 layer of paint was put on the vehicle and no top coat was done. When I contacted them the consultant Nthabiseng Mosimong advised that they won't do anything because my car wasn't serviced by Toyota.. I am frustrated that this is the type of customer service I am receiving I asked her to get her manager to call me ita gone a month and no communication. Firatly ir the service was reasonable I would have done it but unfortunately I cannot pay over R3000 for financing a car plus insurance and another R6000 for a service I cannot understand why is it that they cannot sort the body work its not like I'm asking them to sort out anything mechanical for them to say I didn't service the car with them. I do not understand what the body work got to do with the servicing. I am ro belive that Toyota is running away from the fact that they sold me a defected vehicle and now do not want to have it sorted out.Utterly disgusting service from this branch. I will not recommend also makes me think what type of inferior quality that Toyota producing now. Not even 2 years and already paint is peeling and rust is forming on the body of the car

I will never purchase again from them