Z.
Ziyanda .
1 reviews | Active since Jul 2020
15 Aug 2020, 10:40
Durban South Toyota a bunch of **********!!!!!
Even one star is a lot. A bunch of ********** who charge service and delivery and say it was for a gift they gave which is LIES I never recieved any gift. Service is pathetic, used cars are financed with ********** extra charges. They dont take cash for initiation fees and extended warranty because they want to charge interest on it. If you want a Toyota that comes with excellent customer service go to SMG Toyota at Hillcrest, amazing and transparent service.
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Replies (2)
Durban South Toyota's replyOfficial
15 Aug 2020, 20:24Hello Ziyanda,
Really sorry to hear of your bad experience with us :(
Would you care to email me details of what took place so I can address with the team? (email to ***)
Once again, sorry to have not lived up to expectations.
Best,
Zak
Really sorry to hear of your bad experience with us :(
Would you care to email me details of what took place so I can address with the team? (email to ***)
Once again, sorry to have not lived up to expectations.
Best,
Zak
Durban South Toyota's reply15 Aug 2020, 20:24
Official
Hello Ziyanda,
Really sorry to hear of your bad experience with us :(
Would you care to email me details of what took place so I can address with the team? (email to ***)
Once again, sorry to have not lived up to expectations.
Best,
Zak
Really sorry to hear of your bad experience with us :(
Would you care to email me details of what took place so I can address with the team? (email to ***)
Once again, sorry to have not lived up to expectations.
Best,
Zak
Z.
Ziyanda .'s updateReviewer Update
16 Aug 2020, 11:44The manager called me and told me that everyone gets charged this fee and whether the breakdown makes sense or not is none of her business. She went on to say that if I'm not happy i should report it to the banking Ombudsman. I am really unhappy in the manner she addressed me and I have proof of the breakdown which includes things I never recieved. If the manager could do something like that there says a lot about the work ethic of the business.
Z.
Ziyanda .'s update16 Aug 2020, 11:44
Reviewer Update
The manager called me and told me that everyone gets charged this fee and whether the breakdown makes sense or not is none of her business. She went on to say that if I'm not happy i should report it to the banking Ombudsman. I am really unhappy in the manner she addressed me and I have proof of the breakdown which includes things I never recieved. If the manager could do something like that there says a lot about the work ethic of the business.