1 reviews | Active since Aug 2016
Good Service
<p>On 18 June 2016 my car went into Durban South Panel and Paint for minor repairs. I received my car back 11 days later. I was treated rudely by the staff when I went to collect my car and the damage was not repaired to my satisfaction. I contacted my insurance, the owner Mark Kruger contacted me and apologised for my experience and promised to change my opinion of his company. At that point I was adamant this company will not touch my car. The assessor made a decision against my will to give the car back to Durban South Panel & Paint. I collected my car on 29 July 2016, where I met Mark. He was always pleasant in his dealings with me over the phone, he was just as pleasant in person. Mark went over and above to please me and to change my opinion. He kept his promise to change my mind about his company. He did more than what insurance paid him to do, My car looks brand new and I'm so appreciative that he listened to my complaints and he went out of his way.</p>
