SS
Shikhar S
1 reviews | Active since Jan 2021
26 Jan 2021, 14:55
Poor workmanship and customer service
Poor customer service Poor turn around time My vehicle been pushed from pinetown branch to the Durban branch I have lost on revenue because of they lack of urgency and workmanship The insurance company should remove them and Toyota from they panel vehicle took over 3 months and still not 100%
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Replies (2)0
Replies (2)
Durban Panel Beaters's replyOfficial
01 Feb 2021, 12:19Repairs was replace mag rims & tyres ****** whilst you were sitting in your car & repair undercarriage.
We have been at your behest sorting other damages not related as you said you will make sure you recover the17000 excess paid.
No other Repairer in Durban would have entertained you like we have.
We have been at your behest sorting other damages not related as you said you will make sure you recover the17000 excess paid.
No other Repairer in Durban would have entertained you like we have.
Durban Panel Beaters's reply01 Feb 2021, 12:19
Official
Repairs was replace mag rims & tyres ****** whilst you were sitting in your car & repair undercarriage.
We have been at your behest sorting other damages not related as you said you will make sure you recover the17000 excess paid.
No other Repairer in Durban would have entertained you like we have.
We have been at your behest sorting other damages not related as you said you will make sure you recover the17000 excess paid.
No other Repairer in Durban would have entertained you like we have.
SS
Shikhar S's updateReviewer Update
02 Feb 2021, 13:50Yes the rims and tyres were ****** from the vehicle while I was un the vehicle that's how I know there was no other damages and the vehicle was only 26 days old so how does the steering covers get damaged ac controls and other panels n bumpers not set correctly is all that factory faults or what and 2ndly I never asked for 17000 access that was paid I said for all the time wasted trying to get my vehicle sorted n still not sorted I asked for your company to pay me what my vehicle makes in a day for the days you wasted on my vehicle it dont take over 3 months to sort out rims n tyres and under carriage that means your shop is unefficient and cant do proper repairs only if I knew how to add pics here I will have about the last job done at your headquarters will show what kine of jobs come out from Durban panel beaters
Signage missing
Paint runs
Damaged steering covers
Spot rust
Poor paint jobs on the side sills
More rub throughs
And the list can go on
3rdly you guys dont keep the Client informed as we got to keep calling to check progress and dont keep in the time frame asked to fix stuff
Signage missing
Paint runs
Damaged steering covers
Spot rust
Poor paint jobs on the side sills
More rub throughs
And the list can go on
3rdly you guys dont keep the Client informed as we got to keep calling to check progress and dont keep in the time frame asked to fix stuff
SS
Shikhar S's update02 Feb 2021, 13:50
Reviewer Update
Yes the rims and tyres were ****** from the vehicle while I was un the vehicle that's how I know there was no other damages and the vehicle was only 26 days old so how does the steering covers get damaged ac controls and other panels n bumpers not set correctly is all that factory faults or what and 2ndly I never asked for 17000 access that was paid I said for all the time wasted trying to get my vehicle sorted n still not sorted I asked for your company to pay me what my vehicle makes in a day for the days you wasted on my vehicle it dont take over 3 months to sort out rims n tyres and under carriage that means your shop is unefficient and cant do proper repairs only if I knew how to add pics here I will have about the last job done at your headquarters will show what kine of jobs come out from Durban panel beaters
Signage missing
Paint runs
Damaged steering covers
Spot rust
Poor paint jobs on the side sills
More rub throughs
And the list can go on
3rdly you guys dont keep the Client informed as we got to keep calling to check progress and dont keep in the time frame asked to fix stuff
Signage missing
Paint runs
Damaged steering covers
Spot rust
Poor paint jobs on the side sills
More rub throughs
And the list can go on
3rdly you guys dont keep the Client informed as we got to keep calling to check progress and dont keep in the time frame asked to fix stuff