RI
Randhir I

1 reviews | Active since Jan 2010

31 Mar 2022, 21:59

Durban Panel Beaters poor workmanship

Terrible workmanship and customer service. Recommend by my insurance company. Took them 2 months to get parts and "repair" the car. From December 2021 to March 2022 I have taken my car back to them 3 times and they still cannot fix what the car went in for. Missing badges from the car. Water now goes into the car when it rains. The dealership was shocked at the workmanship from an insurance approver panel beater. 49 emails all of which go unanswered about when I can take my car back for repair. They were paid by insurance but did not complete the work properly. Real terrible service.

0
Replies (4)
Durban Panel Beaters
Durban Panel Beaters's reply01 Apr 2022, 09:21
Official
Good Day Mr Randhir 

In order to determine if this repair job was done at Durban Panel Beaters and to respond to your review.  Please forward us your vehicle's registration number, make and insurance company.  Thank you

Best regards,

RI
Randhir I's update01 Apr 2022, 09:28
Reviewer Update
ND663900, Kia Optima
Momentum

Durban Panel Beaters
Durban Panel Beaters's reply01 Apr 2022, 09:58
Official
Hi Randhir 

This repair was done at our Pinetown Branch and your review was posted on our Durban Branch HelloPeter platform.  We are urgently  investigating  this matter and will revert to you shortly.


































Best regards,

RI
Randhir I's update01 Apr 2022, 15:09
Reviewer Update
Thank you. You are 100% correct. This happened at the Pinetown branch did not appear on the List