NS
Neritha S

1 reviews | Active since Jan 2017

20 Jan 2022, 10:08

ROTTEN AND OFF FOOD from RUDE STAFF

Absolutely pathetic service and the food is rotten.. I bought Lamb for the value of R1000 that was on sale on the website, when I picked it up, the meat was already packed, when I got home and opened the package, the meat was off and the color was now gone grey/greenish.. When I went back to the store for a refund, the guy comes up to me with his right hand on his gun which is completely visible to see and is also ******* to be shown in public.. He told me I should have kept it in the freezer and that's why it went off, but my friend told him that is not the case and when we asked for a refund this arrogant and rude and useless person said he needs to confirm before paying out, he took the slip and still hasn't paid me back.. The butchery is a JOKE, it's PATHETIC, PLEASE DO NOT BUY FROM HERE..

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Replies (1)
Durban Halaal Meats
Durban Halaal Meats's reply20 Jan 2022, 10:44
Official
This sounds very very strange Neritha. My Name is Muhammed and I own Durban Halaal Meats. Can you advise me of a time and date that you returned the meat. And to whom did you speak with. I’d love to go through the camera footage and discipline said staff member. I assure you that this is not the way we treat our customers. My number is ***. If you would be kind enough to send me a message, I’ll gladly call you to rectify this unfortunate incident.