Appalling business ethics

After two weeks of waiting for DCF to repair our fence we received an enlightening phone call this morning from Lerry, apparently the owner who informed us they have to cancel due to the rain the previous day. It’s appalling how their business is being conducted with no regard for their clients time. At least have the courtesy to contact the client at least a day in advance if you need to cancel. It was evident that we were not being valued as clients. After much debate, Larry advised that he would pull three guys from another job and they would be coming to us immediately - more false promises. At 9:30 we got a message saying that they are loading and will be here shortly. 10:30 we called Larry who refused to answer. Time is money DCF, we had to take leave and plan our schedule not so we can be messed around by you. You are not doing us any favours! I thought I should post this to warn potential clients of how you operate. It is sad when the ‘bakkie brigade’ provides better service than the bigger supposedly ‘reputable companies’ out there.