WT
Walt T

1 reviews | Active since Nov 2018

05 Jun 2020, 11:46

Warranty not honored

I installed a 200l Duratherm geyser in 2017. These geysers are sold with a 10 year guarantee. The geyser is leaking. It was reported about two weeks ago. a week later I was phoned by Duratherm and asked if I received assistance. from the plumber. I said no. She said she will phone them and get back to me. Since then I am unable to get hold of Durathem Geysers.

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Replies (1)
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Walt T's update05 Jun 2020, 12:50
Reviewer Update
Finally got hold of them and they say Witbank plumbers is in a meeting and can;t give feedback not. How long do they think one cna hold with a leaking geyser. Or is that their tactic? finally received a claim no: 2249 form Shaunie at Duratherm