MA
Mark A
1 reviews | Active since Jun 2019
23 Jun 2019, 18:26
Shocking service from Duratherm Geysers and ITU
This company is an absolute disaster!! Stay way from them. I have had two poor quality geysers supp**** by them over the past 6 years. The second one has also rusted, and I have been trying now for nearly 4 months to get them to respond to my emails. About 6 employees read my emails, but nobody bothers to reply!!! My hot water is brown from the rust in the geyser, and they are simply ignoring me. I have not had such shocking service from a supplier ever.
I don't know what to do next. Can anyone advise me?
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Duratherm Geysers's replyOfficial
19 Aug 2019, 14:21Good day Mark
We have contacted you via email as there was no answer on your cell phone.
Kindly respond at your earliest convenience in order for us to resolve this matter.
Kind regards
Duratherm Management
We have contacted you via email as there was no answer on your cell phone.
Kindly respond at your earliest convenience in order for us to resolve this matter.
Kind regards
Duratherm Management
Duratherm Geysers's reply19 Aug 2019, 14:21
Official
Good day Mark
We have contacted you via email as there was no answer on your cell phone.
Kindly respond at your earliest convenience in order for us to resolve this matter.
Kind regards
Duratherm Management
We have contacted you via email as there was no answer on your cell phone.
Kindly respond at your earliest convenience in order for us to resolve this matter.
Kind regards
Duratherm Management