Duratherm on thermostat

.it was on Monday when receive call from Zubaidah that on Tuesday the company send the plumber.and surely it was done. .Only to find that on the way they had breakdown and I was informed in due time . Sameh time plan of action for the following day done instantly and I was informed On 21 October' I also received calls that the plumber from Pretoria are on the way At about 10 am those plumbers reported at my place with happy faces .just by looking into their faces I believed that today we are no longer miserable like past days. They entered the house with a smile and did the good job for my family.saying to us Mama everything it's fine. At about 14 hours I received a call from Zubaidah for follow up to can check on us that warm water is it coming out. same time I checked the tap and I found that warm water it's coming out.the whole family are do happy especially my children, they where so psychologically affected . but now they are normal Your Time frame it's so realistic to attract the customer like me in this situation.you are so realistic also coming to communication.i am informed about every steps you take and the storm in the house calmed down. I am so happy very happy