HV
Heinie V

1 reviews | Active since Aug 2020

18 Aug 2020, 17:08

Broken geyser thermostat.

Absolutely the worst service ever, we had a new geyser installed 2 months ago with a 10 year warranty and now the thermostat broke and they are full of excuses on why they can't send a plumber, it's been 5 days now without any hot water and we still can't get any service out of them. Absolutely the worst product and service every!!!

0
Replies (1)
Duratherm Geysers
Duratherm Geysers's reply25 Aug 2020, 12:57
Official
Good Day Heinie sorry for the inconvenience caused. I trust that the problem has since been resolved. If not kindly contact our call centre ***) and one of our friendly agents will assist you.