1 reviews | Active since Sept 2013
Worst Service Ever!!!!
I am not usually the kind of guy to complain or make a scene.... but push me far enough and I will go off.<br> <br> Took my car in the week, as the rear right brake calliper did not release properly, and wore the brake pad down all the way to the disk, and damaging the discs.<br> <br> I took the car to the Dunlop Zone in Cornwall View Shopping Centre, Elarduspark, Pretoria. I told them about the problem and to fix it and replace what needs to be replaces. There was nothing else wrong with the car.<br> <br> I got a phone call telling me the car has been fixed, full service done on the brakes and is working 100%.<br> Drove 1km with the car, the ABS warning light comes on, NO ABS. Stopped at home and the hand brake was not working on one rear wheel. NOTHING at all. Sending a car out, in wet weather like that is a hazard and utterly ridiculous.<br> <br> The manager said that they test drove it and everything was 100%. When i got there and asked who test drove it, fingers were pointed around... and apparently no one drove it!<br> <br> Waiting over 4 hours 2 separate days, and experiencing the worst service I have experienced I will never recommend taking your car to a Dunlop Zone
Attention: Michael Oosthuizen
We are in receipt of your correspondence regarding your experience at Dunlop Zone Cornwall.
Please be assured that we have escalated the matter to the relevant department and one of our personnel will contact you directly in this regard.
While Dunlop Zones are independently owned stores, every effort is made to ensure service excellence and we will endeavour to investigate this matter on your behalf.
Kind regards
Dunlop
Attention: Michael Oosthuizen
We are in receipt of your correspondence regarding your experience at Dunlop Zone Cornwall.
Please be assured that we have escalated the matter to the relevant department and one of our personnel will contact you directly in this regard.
While Dunlop Zones are independently owned stores, every effort is made to ensure service excellence and we will endeavour to investigate this matter on your behalf.
Kind regards
Dunlop
