TM
Thabiso M

1 reviews | Active since Feb 2024

06 Jun 2025, 15:05

Very dissapointing service

We took our Toyota bakkie to Dunlop Express MTS Tyre Services on the R37 in Burgersfort for wheel alignment and balancing. During the process, they opened the steering wheel and caused damage to the electronic components, which affected the hooter (horn).

Although they attempted to assist with the issue, the hooter is still not working to this day.

We are extremely disappointed with the service and the lack of a proper resolution. We trusted them with our vehicle, and now we're left with a damaged hooter due to their negligence.

0
Replies (2)
Dunlop
Dunlop's reply06 Jun 2025, 15:40
Official
Good afternoon,
We are in receipt of your Hello Peter post above.
Our team will contact the dealer to investigate this incident and you will be then be contacted.
Thank you for bringing this to our attention.
Regards
Dunlop Tyres

TM
Thabiso M's update28 Jun 2025, 08:12
Reviewer Update
Your team contacted us but no assistance was provided except false hope, and nothing at the end. Very dissaponted in Dunlop