1 reviews | Active since Mar 2017

23 Mar 2017, 09:47

NO GUARANTEE ON TYRES

<p>The front tyre on my wifes Hyundai bakkie developed a bubble, on the way to Johannesburg she stopped at two traffic officials who changed the wheel for her.</p> <p>We took the tyre to the fitment centre - they tested it - the manager/owner wrote on the tyre in white chalk 'seperated' after about an hour he told me that I must pay for a new tyre and that in about two weeks Dunlop will pass me a credit for the tyre.</p> <p>In other words I as the client carries the guarantee and risks and must always ensure that I have the neccessary funds available just in case my NEW tyres are faulty.</p> <p>I spoke to Ben de Waal from Dunlop H/O who just takes the standpoint that this is the procedure.</p> <p>Your fitment centre tested the tyre and informed us that the tyre tread had seperated not me.</p> <p>I also informed Mr. De Waal that this is the second incident with Dunlop tyres, about two-three years ago my Hyundai bakkie rear wheel burst and destroyed my mudgaurd, that tyre was also a new tyre and that tyre was replaced without incident, Dunlop undertook to repair my mudguard which they never did.</p> <p>I have since had all the Dunlop tyres on my bakkie removed and have never had any problems since.</p>

0
Replies (1)
Dunlop
Dunlop's reply27 Mar 2017, 16:08
Official

Good day

The below has come to our attention.

kindly forward your contact details and we will contact you soon.

Thank you