Extremely bad service

Good day

We bought 4 new tyres at Dunlop Gezina on the 20 December 2018. There was a problem whereby on the 21 December I notified them. I spoke to Wynand, Tim, Kobus. No one can assist me. They gave me one of their tyres and still more than a month after I was at the shop 3 times and going for 5 weeks later nothing has been done. When I asked Tim for confirmation on an email sent to Selvin he could not assist me with anything after a month. I dont think this is safe after one of the tyres burst. Still they dont care.

Today I contacted Martins on ********** . I am waiting for them to return my call. 5 year warranty and they can not assist me in 5 weeks?

This is not acceptable. I will take this matter further