Effective response to complain
I had written a review related to an issue I had with Dunlop and I was contacted within 48 hours and made an arrangement to meet with Mr Thapedi in Jetpark, they diagnosed my tyres and were able to replace them. Thank you so much and keep up the good customer service and satisfaction.
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Replies (2)0
Replies (2)
Dunlop's replyOfficial
08 Jun 2022, 15:33Good afternoon,
Thank you for your feedback on our Customer Service, we are pleased that you were attended to and assisted timeously.
Assuring you of our best attention at all time.
Kind Regards
Sumitomo Dunlop
Thank you for your feedback on our Customer Service, we are pleased that you were attended to and assisted timeously.
Assuring you of our best attention at all time.
Kind Regards
Sumitomo Dunlop
Dunlop's reply08 Jun 2022, 15:33
Official
Good afternoon,
Thank you for your feedback on our Customer Service, we are pleased that you were attended to and assisted timeously.
Assuring you of our best attention at all time.
Kind Regards
Sumitomo Dunlop
Thank you for your feedback on our Customer Service, we are pleased that you were attended to and assisted timeously.
Assuring you of our best attention at all time.
Kind Regards
Sumitomo Dunlop
Dunlop's replyOfficial
29 Jul 2022, 13:24Good afternoon,
Thank you for your follow up feedback post.
It was our pleasure to assist you.
Wishing you many safe journeys ahead.
Regards
Sumitomo Dunlop
Thank you for your follow up feedback post.
It was our pleasure to assist you.
Wishing you many safe journeys ahead.
Regards
Sumitomo Dunlop
Dunlop's reply29 Jul 2022, 13:24
Official
Good afternoon,
Thank you for your follow up feedback post.
It was our pleasure to assist you.
Wishing you many safe journeys ahead.
Regards
Sumitomo Dunlop
Thank you for your follow up feedback post.
It was our pleasure to assist you.
Wishing you many safe journeys ahead.
Regards
Sumitomo Dunlop