1 reviews | Active since Nov 2018
DUNLOP POOR QUALITY TYRES!!!!!
On the 19th of October I bought two new DUNLOP tyres at TYRE TRADE SA. The guy who assisted me namely: Moosa initially offered me x2 tyres at R 800.00 and something. I then told him that I'd rather go for the DUNLOP tyres as it's a trusted brand. He still said and I quote" Good choice for the long term"
On the 24th of October I was on my way from JHB to Durban, I was somewhere pass the 1st tollgate namely: Villiers. I had a puncture and then I had to change the tyre putting on the new DUNLOP tyre. After about driving for about 30 minutes the tyre had burst. I had to wait for x3 hours from 11:00 - 02:00 for someone to help me and the cost R 3500 I incurred due to this.
I then went back to the place where I bought the tyre on the 30/11/2024, the guy namely: Moosa wanted me to pay for another tyre. Imagine the audacity this idiot has!!!! He said I must go to the place near the airport where he gets the tyres from and take it up with them.
I told him that his the supplier and they're the manufacturer and he needs to sort it out as he has a relationship with them and they don't know me. I bought the tyres from him.!!! He didn't even offer to give me a new tyre and said that the sales rep comes there every week either on Tuesdays and Wednesdays and will liaise with them and told me that it would take about 2 weeks for this to be sorted.
I told him that it's not the new tyre that he needs to re-imburse but my cost which I incurred as well.
Where in the world does one pay for a brand new DUNLOP tyre and drive and gets a tyre burst the very same day, this must be a refurbished tyre sold as a new tyre, as it's simply not possible.
Name of Company: TYRE TRADE SA on behalf of DUNLOP TYRES
Name: Moosa Contact: ***
Shop contact: ***
ADDRESS: 15 BASALT AVENUE AMALGAM JHB 2092
We are in receipt of your Hello Peter post above.
Our Technical Evaluation Centre has been notified of your post. Please expect a call from them to allow them to evaluate the tyre in question.
Wishing you of our best intentions at all times.
Regards
Dunlop Tyres
We are in receipt of your Hello Peter post above.
Our Technical Evaluation Centre has been notified of your post. Please expect a call from them to allow them to evaluate the tyre in question.
Wishing you of our best intentions at all times.
Regards
Dunlop Tyres
Kindly call me during my lunch time if possible please
Time: 14:00 - 14:45
Contact: ***
Thank You
Kindly call me during my lunch time if possible please
Time: 14:00 - 14:45
Contact: ***
Thank You
Since the 01/11/2024 I still haven't received any feedback from you guys
Since the 01/11/2024 I still haven't received any feedback from you guys
