EC
Elbrie C

1 reviews | Active since Feb 2021

17 Feb 2021, 19:27

Dunlop Paarl

When i first took my car to Dunlop Paarl the service was great and i had no complaints. This was in the beginning stage of Dunlop Paarl. Now with their name made they are overflowing with customers and in my opinion focus more on getting more cars through the door than delivering the same quality service they had before and it shows. With my last visit they diagnosed a fault on my car wrongly that would have cost me to spend money unnecessarily if i did not put my foot down and tell them that it cant be the reason for the issue on the car and after they fixed something else that they said could be the issue i am still experiencing the issue on my car.

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Replies (1)
Dunlop
Dunlop's reply18 Feb 2021, 10:04
Official
Good Morning Elbrie Carelse,
We are in receipt of your Hello Peter post and we thank you for bringing this to our attention.  We strive to ensure that our customer service levels at all our retail outlets are of the highest standard.  We will address the dealership directly.
Kind Regards
Sumitomo Dunlop